Formidable forms are not showing

Help Desk ›› Bugs and Troubleshooting ›› Formidable forms are not showing
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15 May, 2020 13:19:34
judyoos
Topics: 4
Messages: 14
Hi

Formidable forms are not showing up as a selection when I create my template do you perhaps know why?
It was there before. I am using version 1.11
15 May, 2020 13:32:21
E2Pdf
Support
Topics: 7
Messages: 3346
Hi,

Do you see other available extensions in the list to choose?

- Recheck please if Formidable Forms plugin active and file exists under:
/wp-content/plugins/formidable/formidable.php

- Recheck please if file exists under:
/wp-content/plugins/e2pdf/classes/extension/e2pdf-formidable.php and not empty

We remain at your service.
We would really appreciate your feedback at WordPress.org!
15 May, 2020 13:38:02
judyoos
Topics: 4
Messages: 14
Hi will have a look quickly
15 May, 2020 13:43:08
judyoos
Topics: 4
Messages: 14
No they are all there
15 May, 2020 13:49:46
E2Pdf
Support
Topics: 7
Messages: 3346
Can you please turn on "Debug" mode via "E2Pdf" -> "Settings" -> "Turn on Debug mode", and check if it will appear, if still not, go please to "E2Pdf" -> "Debug" and check if you see "formidable/formidable.php" in "Plugins" section. Also, which browser are you using?

We would really appreciate your feedback at WordPress.org!
15 May, 2020 13:51:52
E2Pdf
Support
Topics: 7
Messages: 3346
Also check please if you didn't disable extension by mistake under "E2Pdf" -> "Settings" -> "Extensions". It MUST NOT be set any checkboxes as on screenshot.

We would really appreciate your feedback at WordPress.org!
15 May, 2020 14:14:13
judyoos
Topics: 4
Messages: 14
It's fixed now. Not sure what went wrong. All good. Thanks
15 May, 2020 14:15:39
E2Pdf
Support
Topics: 7
Messages: 3346
Ok, perfect. Maybe it was issue due some cache. In any case if it will be any further problems, let us know.

We remain at your service.
We would really appreciate your feedback at WordPress.org!