Link on Woocommerce Product File Download URL

Help Desk ›› How to ›› Link on Woocommerce Product File Download URL

Gravity Forms

November 03, 2021 17:41:51

jdelamaza

Topics: 4

Messages: 14

Hi!!

I have Gravity Forms Product add-ons plugin to ask for some text when customer buy a product, and want to show that text on a PDF after pourchase is made.

I have created a E2pdf template ID=1 with extension=Gravity Form and item=Form name.
Then use shortcode [e2pdf-download id="1"] on Product File Download URL, but when "order complete" email received, the link shows "No file defined" error.

Please help me.

Thanks!

November 04, 2021 00:30:52

E2Pdf

Topics: 7

Messages: 3617

Support

Hi,

You have incorrect connection.

Currently "File URL" supports only E2Pdf Templates connected to "WooCommerce" -> "Products" or "WooCommerce" -> "Variations" so you need to change your E2Pdf Template connection to "WooCommerce" -> "Products" or "WooCommerce" -> "Variations" depending on which product types it will be used. It can be done on existing template via "Options". (Screenshot attached).

Shortcodes from Gravity Forms still must work however it will be available also order item meta data from from "WooCommerce" purchased product which is added by Gravity Forms by default on submission.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

November 04, 2021 08:40:05

jdelamaza

Topics: 4

Messages: 14

It worked fine! thank you very much.

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