Number of activated templates

11 March, 2019 04:47:40
webmaster7
Topics: 4
Messages: 7
Hi,

At the moment I defined 9 templates, 8 of which are activated. (See screenshot 1).
According to the settings I am permitted to have 10 active templates (see screenshot 2), but when I try to activate number 9 that appears to be impossible because the limit is reached.
11 March, 2019 07:17:03
E2Pdf
Support
Topics: 7
Messages: 3156
Hi,

I see that it's now 9 activated templates under you "License Key". Do you still facing this issue?

We remain at your service.
We would really appreciate your feedback at WordPress.org!
11 March, 2019 07:50:18
webmaster7
Topics: 4
Messages: 7
No. there are 7 active templates.
11 March, 2019 08:06:26
E2Pdf
Support
Topics: 7
Messages: 3156
Check please if you do not have "Activated" templates under "Trash" tab as currently when you move template to "Trash" it will not be deactivated, only when fully removed. (It will be changed with next update).

If you do not have any activated templates on "Trash" tab, it can be that they were not deactivated upon deleting process. In that case you can remove "incorrect" activated templates from your Dashboard -> Sites.

We remain at your service.


We would really appreciate your feedback at WordPress.org!
11 March, 2019 10:12:34
webmaster7
Topics: 4
Messages: 7
That's the trick! I indeed had 2 activated templates in the Trash. Deactivating them resets the count as expected.
Thanks.