Number of activated templates

Help Desk ›› Bugs and Troubleshooting ›› Number of activated templates

Topic is closed

March 11, 2019 11:47:40

webmaster7

Topics: 4

Messages: 7

Hi,

At the moment I defined 9 templates, 8 of which are activated. (See screenshot 1).
According to the settings I am permitted to have 10 active templates (see screenshot 2), but when I try to activate number 9 that appears to be impossible because the limit is reached.

March 11, 2019 14:17:03

E2Pdf

Topics: 7

Messages: 3617

Support

Hi,

I see that it's now 9 activated templates under you "License Key". Do you still facing this issue?

We remain at your service.

We would really appreciate your feedback at WordPress.org!

March 11, 2019 14:50:18

webmaster7

Topics: 4

Messages: 7

No. there are 7 active templates.

March 11, 2019 15:06:26

E2Pdf

Topics: 7

Messages: 3617

Support

Check please if you do not have "Activated" templates under "Trash" tab as currently when you move template to "Trash" it will not be deactivated, only when fully removed. (It will be changed with next update).

If you do not have any activated templates on "Trash" tab, it can be that they were not deactivated upon deleting process. In that case you can remove "incorrect" activated templates from your Dashboard -> Sites.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

March 11, 2019 17:12:34

webmaster7

Topics: 4

Messages: 7

That's the trick! I indeed had 2 activated templates in the Trash. Deactivating them resets the count as expected.
Thanks.

Topic is closed

All trademarks, service marks, trade names, product names, and logos appearing on this website are the property of their respective owners. The use of trademarks such as Formidable Forms®, Forminator Forms®, Gravity Forms®, JetFormBuilder®, WordPress®, WooCommerce®, WPForms® and others is solely for identification purposes (nominative use) and does not imply any affiliation, sponsorship, or endorsement by the respective trademark holders.