visul mapper doe not work anymore

Help Desk ›› Bugs and Troubleshooting ›› visul mapper doe not work anymore

October 29, 2024 11:40:45

martexx

Topics: 6

Messages: 28

Probably smth i messed up, but the visual mapper stopped working.

if i can do smth to make it more clear let me know, i tried disabling plugins

I have a screenrecording but cant upload it here

October 29, 2024 13:07:37

E2Pdf

Topics: 7

Messages: 3621

Support

Hello,

Unfortunately, we haven't been able to replicate the issue on our end.

Could you please check if this problem occurs with other forms or only with the specific one you mentioned?

If it only affects that single form, could you download a backup of your Formidable Forms form and attach it to your next message? You can mark the message as private so only support can see the message, or alternatively, send it directly to [private]

We would really appreciate your feedback at WordPress.org!

October 30, 2024 00:15:58

martexx

Topics: 6

Messages: 28

It is with all templates unfortunatly

I also tried to disable all other plugins, but that did not help.

Is there a way to safely reinstall the stable version?

October 30, 2024 02:53:53

E2Pdf

Topics: 7

Messages: 3621

Support

We've sent you an email requesting additional information. Please check your inbox. The issue doesn't appear to be related to the stable or RC version, so it looks like we'll need to investigate the issue directly on your end.

We would really appreciate your feedback at WordPress.org!

October 30, 2024 03:22:03

martexx

Topics: 6

Messages: 28

Hi, yes i reasd it and have disabeld the login link and extra http auth, so you should be set

October 30, 2024 05:12:29

E2Pdf

Topics: 7

Messages: 3621

Support

Thank you. We were able to identify the issue, release a hotfix, and update the plugin on your website. It should now work as expected. Please let us know if you encounter any further issues. We apologize for the inconvenience.

We would really appreciate your feedback at WordPress.org!

All trademarks, service marks, trade names, product names, and logos appearing on this website are the property of their respective owners. The use of trademarks such as Formidable Forms®, Forminator Forms®, Gravity Forms®, JetFormBuilder®, WordPress®, WooCommerce®, WPForms® and others is solely for identification purposes (nominative use) and does not imply any affiliation, sponsorship, or endorsement by the respective trademark holders.