visul mapper doe not work anymore

29 October, 2024 11:40:45
martexx
Topics: 6
Messages: 28
Probably smth i messed up, but the visual mapper stopped working.

if i can do smth to make it more clear let me know, i tried disabling plugins

I have a screenrecording but cant upload it here
29 October, 2024 13:07:37
E2Pdf
Support
Topics: 7
Messages: 3345
Hello,

Unfortunately, we haven't been able to replicate the issue on our end.

Could you please check if this problem occurs with other forms or only with the specific one you mentioned?

If it only affects that single form, could you download a backup of your Formidable Forms form and attach it to your next message? You can mark the message as private so only support can see the message, or alternatively, send it directly to [private]
We would really appreciate your feedback at WordPress.org!
30 October, 2024 00:15:58
martexx
Topics: 6
Messages: 28
It is with all templates unfortunatly

I also tried to disable all other plugins, but that did not help.

Is there a way to safely reinstall the stable version?
30 October, 2024 02:53:53
E2Pdf
Support
Topics: 7
Messages: 3345
We've sent you an email requesting additional information. Please check your inbox. The issue doesn't appear to be related to the stable or RC version, so it looks like we'll need to investigate the issue directly on your end.
We would really appreciate your feedback at WordPress.org!
30 October, 2024 03:22:03
martexx
Topics: 6
Messages: 28
Hi, yes i reasd it and have disabeld the login link and extra http auth, so you should be set
30 October, 2024 05:12:29
E2Pdf
Support
Topics: 7
Messages: 3345
Thank you. We were able to identify the issue, release a hotfix, and update the plugin on your website. It should now work as expected. Please let us know if you encounter any further issues. We apologize for the inconvenience.
We would really appreciate your feedback at WordPress.org!