Website moved

Help Desk ›› How to ›› Website moved
Formidable Forms
13 August, 2019 10:54:46
Caisavona
Topics: 1
Messages: 4
I moved my website in another domain but free license (one page and one template) won’t work
How can I do?
13 August, 2019 10:55:47
Caisavona
Topics: 1
Messages: 4
This is the error
“License Key Not Valid. Please use correct License Key. More info at https://e2pdf.com”
13 August, 2019 11:06:00
E2Pdf
Support
Topics: 7
Messages: 3331
Hi,

Try please to "Deactivate" (DO NOT REMOVE) and "Activate" plugin again. It must solve issue.

We remain at your service.

We would really appreciate your feedback at WordPress.org!
13 August, 2019 11:26:23
Caisavona
Topics: 1
Messages: 4
Unfortunately I tried this trick but I got same error
13 August, 2019 11:32:03
E2Pdf
Support
Topics: 7
Messages: 3331
Can you please provide us URL please?

P.S. You can mark message as private so only support can see the link.
We would really appreciate your feedback at WordPress.org!
13 August, 2019 11:57:14
E2Pdf
Support
Topics: 7
Messages: 3331
It seems that website is already in our system. We have connected it to your account. You must see it at your "Dashboard" > "Sites".

To solve the issue just copy "FREE" License Key (A470D......) that you see inside your dashboard and insert it to "E2Pdf" -> "License". License Key must be dropped to correct one and error must gone.

We see also that you have activated templates with old website so it could be need to deactivate also existing "Templates. It can be also done via dashboard by clicking on "expand" icon. (screenshot attached).

We remain at your service.
We would really appreciate your feedback at WordPress.org!