Website moved

Help Desk ›› How to ›› Website moved

Formidable Forms

Topic is closed

August 13, 2019 10:54:46

Caisavona

Topics: 1

Messages: 4

I moved my website in another domain but free license (one page and one template) won’t work
How can I do?

August 13, 2019 10:55:47

Caisavona

Topics: 1

Messages: 4

This is the error
“License Key Not Valid. Please use correct License Key. More info at https://e2pdf.com”

August 13, 2019 11:06:00

E2Pdf

Topics: 7

Messages: 3617

Support

Hi,

Try please to "Deactivate" (DO NOT REMOVE) and "Activate" plugin again. It must solve issue.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

August 13, 2019 11:26:23

Caisavona

Topics: 1

Messages: 4

Unfortunately I tried this trick but I got same error

August 13, 2019 11:32:03

E2Pdf

Topics: 7

Messages: 3617

Support

Can you please provide us URL please?

P.S. You can mark message as private so only support can see the link.

We would really appreciate your feedback at WordPress.org!

August 13, 2019 11:57:14

E2Pdf

Topics: 7

Messages: 3617

Support

It seems that website is already in our system. We have connected it to your account. You must see it at your "Dashboard" > "Sites".

To solve the issue just copy "FREE" License Key (A470D......) that you see inside your dashboard and insert it to "E2Pdf" -> "License". License Key must be dropped to correct one and error must gone.

We see also that you have activated templates with old website so it could be need to deactivate also existing "Templates. It can be also done via dashboard by clicking on "expand" icon. (screenshot attached).

We remain at your service.

We would really appreciate your feedback at WordPress.org!

Topic is closed

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