Can't activate plugin

Help Desk ›› Bugs and Troubleshooting ›› Can't activate plugin

October 27, 2021 00:48:29

harshit

Topics: 1

Messages: 4

Plugin could not be activated because it triggered a fatal error./home/hzqgnn6xzvbv/public_html/wp-content/plugins/e2pdf/classes/helper/e2pdf-helper.php on line 156
Can't create folder /home/mohdtalib/public_html/aedsi.org/wp-content/uploads/e2pdf/

October 27, 2021 01:20:28

E2Pdf

Topics: 7

Messages: 3617

Support

Hi,

You have some issues with permissions of "uploads" folder as it must be writable by default.

You can try to create folder manually " /home/mohdtalib/public_html/aedsi.org/wp-content/uploads/e2pdf/" and grant "write" permissions to these created folder. After this try to "Activate" plugin again.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

October 27, 2021 01:30:53

harshit

Topics: 1

Messages: 4

we will do the same but again give same error

October 27, 2021 01:30:54

harshit

Topics: 1

Messages: 4

we will do the same but again give same error

October 27, 2021 01:34:05

E2Pdf

Topics: 7

Messages: 3617

Support

Are you sure that you grant write permissions to the folder and folder can be written with your current user?

Try to set 777 permissions to it and see if it will help.

We would really appreciate your feedback at WordPress.org!

October 27, 2021 01:37:37

E2Pdf

Topics: 7

Messages: 3617

Support

P.S. Issue also can be connected that you have "SAFE MODE" - "ON" in your PHP settings. If so - it must be disabled to make E2Pdf work correctly.

We would really appreciate your feedback at WordPress.org!

October 27, 2021 01:38:13

harshit

Topics: 1

Messages: 4

yes i do but not worked give same erroor

October 27, 2021 01:43:29

E2Pdf

Topics: 7

Messages: 3617

Support

Unfortunately we need to login to your website and make some tests directly on your website.

If it's acceptable for you submit please support ticket here: https://e2pdf.com/support/request.

Include please WP Admin Dashboard access details and FTP access details.

We would really appreciate your feedback at WordPress.org!

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