Can't activate plugin

Help Desk ›› Bugs and Troubleshooting ›› Can't activate plugin
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27 October, 2021 00:48:29
harshit
Topics: 1
Messages: 4
Plugin could not be activated because it triggered a fatal error./home/hzqgnn6xzvbv/public_html/wp-content/plugins/e2pdf/classes/helper/e2pdf-helper.php on line 156
Can't create folder /home/mohdtalib/public_html/aedsi.org/wp-content/uploads/e2pdf/
27 October, 2021 01:20:28
E2Pdf
Support
Topics: 7
Messages: 3163
Hi,

You have some issues with permissions of "uploads" folder as it must be writable by default.

You can try to create folder manually " /home/mohdtalib/public_html/aedsi.org/wp-content/uploads/e2pdf/" and grant "write" permissions to these created folder. After this try to "Activate" plugin again.

We remain at your service.
We would really appreciate your feedback at WordPress.org!
27 October, 2021 01:30:53
harshit
Topics: 1
Messages: 4
we will do the same but again give same error
27 October, 2021 01:30:54
harshit
Topics: 1
Messages: 4
we will do the same but again give same error
27 October, 2021 01:34:05
E2Pdf
Support
Topics: 7
Messages: 3163
Are you sure that you grant write permissions to the folder and folder can be written with your current user?

Try to set 777 permissions to it and see if it will help.
We would really appreciate your feedback at WordPress.org!
27 October, 2021 01:37:37
E2Pdf
Support
Topics: 7
Messages: 3163
P.S. Issue also can be connected that you have "SAFE MODE" - "ON" in your PHP settings. If so - it must be disabled to make E2Pdf work correctly.
We would really appreciate your feedback at WordPress.org!
27 October, 2021 01:38:13
harshit
Topics: 1
Messages: 4
yes i do but not worked give same erroor
27 October, 2021 01:43:29
E2Pdf
Support
Topics: 7
Messages: 3163
Unfortunately we need to login to your website and make some tests directly on your website.

If it's acceptable for you submit please support ticket here: https://e2pdf.com/support/request.

Include please WP Admin Dashboard access details and FTP access details.
We would really appreciate your feedback at WordPress.org!