Formidable checkbox mappings stopped working

Formidable Forms
17 January, 2024 02:25:37
urbansouldesign
Topics: 2
Messages: 8
Hi.

Since the new year, e2pdf mappings for checkboxes using separate values have stopped working for our formidable forms. They all worked perfectly before Christmas but now the PDFs don't show the ticks in the checkboxes. They show fine in the formidable entries.

There are 12 e2pdf templates for 12 formidable forms.

Please can you help?

Thanks
Mark
17 January, 2024 02:27:34
E2Pdf
Support
Topics: 7
Messages: 3346
Hello,

Can you let us know please which plugin version do you use?
We would really appreciate your feedback at WordPress.org!
17 January, 2024 03:03:53
E2Pdf
Support
Topics: 7
Messages: 3346
We did some checks and could not replicate the issue. Can you please attach the backup of any E2Pdf Template, including the Item: https://e2pdf.com/docs/templates/backup.

P.S. In case you are using 1.22.x version, instead of "Backup" - it will be "Download".

Mark, please make the message private so only we can see the message.


We would really appreciate your feedback at WordPress.org!
17 January, 2024 03:32:40
E2Pdf
Support
Topics: 7
Messages: 3346
No, entries will not be included, just the Formidable Forms form.
We would really appreciate your feedback at WordPress.org!
17 January, 2024 09:19:18
urbansouldesign
Topics: 2
Messages: 8
I fixed it. Formidable form builder was getting itself confused.

There are some image checkboxes that weren't showing on the pdf. When checking them in formidable, they showed as Simple checkboxes even though it showed their images. I changed the option to Image checkboxes and then the images disappeared. I saved the form and then changed them back to Image checkboxes and was then able to upload the images again. I saved the form and re-mapped the tick boxes in e2pdf. It changed the value from [xxx] to [xxx show="value"].

Thanks for your help looking into this issue.