API Server Calls

Help Desk ›› How to ›› API Server Calls

May 06, 2020 16:52:37

wn-nj

Topics: 3

Messages: 5

So, it appears that the server calls are "Plugin will call everything automatically." and for to fill the data / generate the pdf.

I am assuming it means, nothing gets done using your plugin without a API Server call.

then, the questions are:

1. where is the server located.

2. is there a backup server that can handle failure of the server? if so, where is that located?

3. what data / information is retained by you / server?

thanks in anticipation

May 06, 2020 18:01:19

E2Pdf

Topics: 7

Messages: 3617

Support

Hi,

Plugin calls api when it's need to generate PDF. It sends fields with data to fill + E2Pdf Template, however we do not store/save any data that is sent to our API. We are trying to keep our servers up-time 99.99%. They are located in US.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

May 06, 2020 18:22:54

wn-nj

Topics: 3

Messages: 5

"generate PDF"; to me, generate means to create from scratch, I am trying to figure out what it means in your context?

so, if I have a fillable PDF, with data fields, does this mean to fill the data in the pdf, this step is considered 'generate pdf' ?

thanks

May 07, 2020 05:12:42

E2Pdf

Topics: 7

Messages: 3617

Support

Yes, correct for fillable PDF. "Generate PDF" in this context means when Pre-made PDF or Template from scratch filled with filled forms data.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

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