Download link redirect me to home

Help Desk ›› Bugs and Troubleshooting ›› Download link redirect me to home

Formidable Forms Bug Released

Topic is closed

December 05, 2020 14:59:12

joss47

Topics: 1

Messages: 2

Hi,

I can't figured out why but all fields are filled, i can download the PDF trough back office E2PDF > Export then i select the template and dataset i can export and see the information inside the PDF.
But when form is completed on front end, when i want to click on download link it's loading then i'm redirect to home but nothing about PDF, same if i copy paste the Download Link shortcode about the previous dataset which i can download trough the back office.

Any ideas ?
Thanks !

December 05, 2020 15:03:01

E2Pdf

Topics: 7

Messages: 3617

Support

Hi,

It looks like can be some plugin conflict or some .htaccess rules. Do you use any plugins that can force redirects?

P.S. If possible, can you please share the URL to PDF download link? You can mark message "Private" so only we can see the message.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

December 05, 2020 15:09:43

joss47

Topics: 1

Messages: 2

Oh gosh, yes it's a plugin problem ^^
"All 404 Redirect to Homepage"

Thank u for the idea haha !

December 05, 2020 15:13:58

E2Pdf

Topics: 7

Messages: 3617

Support

Thank you for letting us know. We will review the possibility to fix it on our side to add compatibility with it.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

December 07, 2020 13:02:16

E2Pdf

Topics: 7

Messages: 3617

Support

Hi,

We just released a compatibility hot-fix to RC version 1.13.17 which must solve current issue, it will be included to main release soon.

However If you want to apply fix now - you can apply update by turning on updates from "e2pdf.com". Option can be enabled at "E2Pdf" -> "Settings" -> "Release Candidate Builds" (screenshot). After enabling this option you must be able check for updates at "Dashboard" -> "Updates" and update plugin as usual to version 1.13.17.

It's recommended to turn off this option after update

We remain at your service.

We would really appreciate your feedback at WordPress.org!

Topic is closed

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