E2Pdf Plugin reports Key Code invalid....

13 December, 2018 12:29:10
cwilliams
Topics: 1
Messages: 1
I purchased the PDF2Pro, and the Plugin would not work properly, and would not deactivate. Admin at PDF2Pro had to go into my site and remove it. Now I am here at E2Pdf, and it is telling me that I have a subscription, but I can only use the Free Version, when I put my key code in for the subscription, E2Pdf says it is invalid. I already paid for one Program's Subscription, and it wouldn't work. Do I have to pay for an upgrade to E2Pdf, to validate my key code??
13 December, 2018 12:40:20
E2Pdf
Support
Topics: 7
Messages: 3335
Hi,

I see that "1 SITE | 10 TEMPLATES" License Key is connected to your account. You can find it at Dashboard -> Licenses. You must copy this License Key and put it at your WordPress website "E2Pdf -> License". Check also please if you do not have any spaces while copying the License Key.

Let us know please if activation was not successful after this steps.

We remain at your service.
We would really appreciate your feedback at WordPress.org!