Error backup template.

25 March, 2019 11:38:30
mo
Topics: 3
Messages: 4
When trying to backup template, xml file download started, but can not finish.

Error message:
Safari: can not parse response.
Chrome: Network Error.
25 March, 2019 12:01:43
E2Pdf
Support
Topics: 7
Messages: 3156
Hi,

Do you have a lot of pages inside "E2Pdf" Template? Is error showing after some time or at start of load?

Try please to deactivate "Item", "Fonts" on "Backup" action, one after another and try to "Download" backup.

Let us know please about results. But it seems that it can be connected with some "resources" limit. So if it's possible, check also please "error.log" for any errors among backup. Thank you.

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