[ERROR] java.util.NoSuchElementException

Help Desk ›› Bugs and Troubleshooting ›› [ERROR] java.util.NoSuchElementException

Formidable Forms

October 07, 2020 13:17:45

opticours

Topics: 2

Messages: 3

Hello.

When I want to download the PDF (via emails or export) I get an error message

[ERROR] java.util.NoSuchElementException

How to fix it?

Thank you

October 07, 2020 13:48:37

E2Pdf

Topics: 7

Messages: 3617

Support

Hi,

Can you please attach backup of template to next message. (Screenshot attached).

P.S. You can mark message private so only we can see the message.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

October 07, 2020 16:13:25

E2Pdf

Topics: 7

Messages: 3617

Support

We were able to find an issue. Error was due unsupported border color in your "HTML", so we released an update and currently Template must rendered without issues.

However it looks like you copied "HTML" directly and it contains some unsupported tags and styles like custom "Trebushet" font, which will not be rendered as font must be included inside PDF, webkit properties, etc. We recommend to cleanup "HTML" as it can render differently inside E2Pdf Template and inside PDF.

We are now reviewing the issue with downloading backup as unfortunately we were not able to login with provided details to FTP, however it looks like gzip compression can affect this so we are trying to replicate it on our side. Please, let us know if it will be any further issues.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

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