File Origin Does Not Match Viewer's

Help Desk ›› Bugs and Troubleshooting ›› File Origin Does Not Match Viewer's

Formidable Forms

April 10, 2020 05:40:30

rickbryan

Topics: 6

Messages: 10

I have a Formidable form with only two field: First Name and Last Name, and I generated the E2PDF form using the Auto PDF feature.

When I click the "submit" button, an error message appears, and the message is "File Origin Does Not Match Viewer's".

What does this mean and how can I fix this. Please.

April 10, 2020 06:16:13

E2Pdf

Topics: 7

Messages: 3614

Support

Hi,

If it's possible can you please share url where we can test form to faster understand the issue? You can mark message "private" so only support can see your message.

If not, try please generate download link with [e2pdf-download] shortcode. Will it work for you? Also will url match your site url while PDF download?

P.S. Let us know also please which browser are you using? Try to use another browser also to see if error will show up.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

April 10, 2020 14:09:44

rickbryan

Topics: 6

Messages: 10

The VIEW shortcode does not work in either Chrome, Firefox or Safari browsers (Mac versions).

The DOWNLOAD shortcode works fine in all browsers.

Screenshots attached showing the error message, and the setup in E2PDF and Formidable Forms.

https://probate.nyc/3rd-contact-form/

Thank you

April 10, 2020 16:57:20

E2Pdf

Topics: 7

Messages: 3614

Support

It looks like issue is connected due modifying url to use cdn (https://secureservercdn.net/198....) instead your original host and viewer by default not allow insert PDFs from other hosts.

Are you able to exclude url from modification to use cdn for urls like: wp-content/plugins/e2pdf/assets/pdf.js/web/viewer.html...?

We remain at your service.

We would really appreciate your feedback at WordPress.org!

April 10, 2020 17:03:14

E2Pdf

Topics: 7

Messages: 3614

Support

Or another solution that could work:

Try to modify shortcode to hardcode the viewer URL:



[e2pdf-view id="1" viewer="https://probate.nyc/wp-content/plugins/e2pdf/assets/pdf.js/web/viewer.html"]

We remain at your service.

We would really appreciate your feedback at WordPress.org!