Formidable Form Chinese Input Can't Merge to PDF with E2PDF

Help Desk ›› Bugs and Troubleshooting ›› Formidable Form Chinese Input Can't Merge to PDF with E2PDF

Formidable Forms

March 05, 2021 07:05:18

[email protected]

Topics: 2

Messages: 4

Hi, if my users input chinese characters in formidable form, is it possible to merge to a pdf sheet with e2pdf based on these chinese characters? I tried to do so but it doesn't seem like e2pdf recognizes chinese characters from formidable form.

March 05, 2021 08:05:42

E2Pdf

Topics: 7

Messages: 3614

Support

Hi,

We didn't get any complaints yet about chinese language. Can you try please to use "Font" which supports "Chinese" characters, as default Noto Sans Regular doesn't support it. You can upload it at "E2Pdf" -> "Settings" -> "Fonts" and set it as default font under E2Pdf Template.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

March 06, 2021 16:12:02

[email protected]

Topics: 2

Messages: 4

Is it possible to enlarge the font size upload limit? Chinese font ttf file are usually at least 5mb. Googles noto sans chinese ttf file are that size.

March 06, 2021 17:22:06

E2Pdf

Topics: 7

Messages: 3614

Support

Hi,

E2Pdf does not limit upload font size, however it depends on your PHP settings. You must increase upload_max_filesize and post_max_size with your php.ini to increase it.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

March 08, 2021 14:30:55

[email protected]

Topics: 2

Messages: 4

So i uploded a new noto sans tc ttf file after downloading from google and increasing file upload size limit but it still doesnt show chinese characters. Please advise.

March 08, 2021 17:59:28

E2Pdf

Topics: 7

Messages: 3614

Support

Hi,

Use please CJK font https://noto-website-2.storage.googleapis.com/pkgs/NotoSansCJKtc-hinted.zip instead of simple Noto Sans Tc.

We just made some tests and it seems working correctly.

P.S. Note also please that by default this font not includes Latin characters, so if you will need to use Chinese + Latin characters then it must be used another font. We know that Arial Unicode MS supports it, however we just tested also Sazanami-Hanazono Mincho font from that list (https://en.wikipedia.org/wiki/List_of_CJK) and seems also works without issues.

Let us know please if you were successful with tests. Thank you.

We remain at your service.

We would really appreciate your feedback at WordPress.org!