Formidable signature pixeled

12 February, 2020 22:52:29
benadam
Topics: 4
Messages: 13
Hi,

I'm trying to fix formidable signature pixelating with this:

// Increase signature quality
add_filter('frm_sig_multiplier', 'change_sig_multiplier', 20, 3);
function change_sig_multiplier($multiplier, $field, $value){
if ( $field->id == 7 ) {
$multiplier = 9;
}
return $multiplier;
}

But it doesn't seem to work.

Do you know any reason that might cause it not working?

(I know it's a formidable support issue, but they want $199 for this question :) and i thought you might have a simple answer from your experience with that...)
13 February, 2020 02:29:28
Oleksandr
Support
Topics: 4
Messages: 1087
Hi,

After testing it on our side we have same issue and it seems not connected with hook as it fires correctly but with code that generates signature. It looks like the only way can be to increase "signature" quality is to use bigger "width" and "height".

We remain at your service.
If you appreciate our support , we would really appreciate your feedback at WordPress.org!
13 February, 2020 02:38:58
benadam
Topics: 4
Messages: 13
Thanks! i tried it and it doesn't seem to make the quality much better...

About what you said - does it mean they have a bug there? (should i report a bug?)
13 February, 2020 02:39:35
benadam
Topics: 4
Messages: 13
Also - do you have your own signature add-on?