I've failed to map checkboxes and radio buttons

Help Desk ›› Bugs and Troubleshooting ›› I've failed to map checkboxes and radio buttons

Gravity Forms Under Review Bug Released

July 01, 2019 14:26:38

wakadala

Topics: 8

Messages: 20

I'm not sure if this feature is active for gravity forms but all other fields are working perfectly save for the radio buttons, for example when I have Male and Female and i want on the PDF to check a male radio button if male is selected etc. I've tried several times and I cant find documentation on this. Some help please. Thanks!

July 01, 2019 15:57:53

E2Pdf

Topics: 7

Messages: 3617

Support

Did you use "Visual Mapper" ("Right" Mouse Click -> "Map")? Or trying to set it manually?

If manually check please screenshots below to understand the mapping.

P.S. "Group" for "radio" can be just string like "Group 1" and must be common for same group of radios.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

July 01, 2019 17:33:39

wakadala

Topics: 8

Messages: 20

Hello again!

Thanks for the quick response. i think visual mapper would be awesome but it displays a blank, it doesn't work for me, so I resorted to manual. Let me try this and let you know if it works. Thanks.

July 01, 2019 17:35:16

wakadala

Topics: 8

Messages: 20

Here is a screenshot of the failing visual mapper - I am using gravity forms (latest version). Thx!

July 01, 2019 17:51:13

E2Pdf

Topics: 7

Messages: 3617

Support

If it's acceptable for you, you can attach the backup of "form" or share url where form is available for filling (if it's public) into next message with marking it "private" so we can try replicate an issue and fix it within next update.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

July 03, 2019 12:10:35

E2Pdf

Topics: 7

Messages: 3617

Support

Hi,

We just released an update (1.08.00) with core update of "Visual Mapper". Unfortunately we could not replicate an issue with data that we got from you on our side. If it's possible, can you please update E2Pdf to latest version and check if problem still exists.

P.S. If issue still exists, it will be very helpful if you will share the source of your "Gravity Form", as "E2Pdf" backup currently doesn't include form. Screeshot how to export form from Gravity Form directly attached. Thank you.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

July 03, 2019 12:13:00

wakadala

Topics: 8

Messages: 20

Sure, but i managed to get checkboxes and radio buttons to work. I'll check for the visual mapper and let you know. Thanks!