Image not mapped

Caldera Forms Bug Released
11 February, 2020 07:42:59
Abdel
Topics: 2
Messages: 6
I have pdf form and created image object mapped to file of my caldera form, all fields are filled only image stay empty.
11 February, 2020 08:00:55
E2Pdf
Support
Topics: 7
Messages: 3156
Hi,

Create please "textarea" field with %photo% as value and share please text which will be generated inside this field upon PDF generation.

P.S. You can mark message private so only you and our support team can see it.

We remain at your service.
We would really appreciate your feedback at WordPress.org!
11 February, 2020 09:38:42
E2Pdf
Support
Topics: 7
Messages: 3156
We just rechecked it on our side and unfortunately could not replicate an issue.

1. Can you please attach screenshot of your "photo" field as on attached image example?

2. Do you see image/image url while viewing created entry from Caldera Forms directly?

3. Do you use simple form (not connected forms)?

Thank you.
We would really appreciate your feedback at WordPress.org!
11 February, 2020 11:07:47
Abdel
Topics: 2
Messages: 6
now i see the url in textarea and it does exists on the server but the in pdf it looks like in my screenshot
11 February, 2020 11:22:53
E2Pdf
Support
Topics: 7
Messages: 3156
It looks like E2Pdf can't detect image type or it's not reachable. Share please the URL that you see in "textarea".
We would really appreciate your feedback at WordPress.org!
12 February, 2020 02:08:00
E2Pdf
Support
Topics: 7
Messages: 3156
Hi,

By default E2Pdf trying to retrieve images firstly locally and after this by URL, but by some reason file can't be reached locally and failed to retrieve by URL due the .htaccess authorization.

We released a hot-fix which can have effect on image render due your wordpress setup.

1. Download attached zip file to this message
2. Unzip file
3. Upload it and replace "e2pdf-image.php" via FTP at /wp-content/plugins/e2pdf/classes/helper/

If after replacing file images will not start working:

1. Recheck if you do NOT have checkbox set on "Local Images" option to "Load via Remote Request". (screenshot 1).

2. Recheck please if file exists by checking it via FTP "wp_root_dir/wp-content/uploads/2020/02/photo-2.jpg".

Let us know please the result, thank you.

We would really appreciate your feedback at WordPress.org!