is renewal mandatory?

Help Desk ›› Pre-Sale ›› is renewal mandatory?

June 02, 2020 20:54:53

netwavesolutions

Topics: 1

Messages: 1

Do I have to renew my paid plugin (10 templates)? will the plugin stop working if I don't?

June 03, 2020 06:29:27

E2Pdf

Topics: 7

Messages: 3614

Support

Hi,

Yes, plugin currently must be renewed each year to keep working. Plugin will stop working with message that License Key expired until License Key will be renewed or dropped to FREE.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

November 01, 2020 19:27:37

ronsmithmd

Topics: 0

Messages: 1

Do all templates that were previously created before the expiration stop working as well?

If the license is for 10 templates, is that 10 new templates per year, or a maximum of 10 templates total for all the subscription?

November 02, 2020 07:23:00

E2Pdf

Topics: 7

Messages: 3614

Support

Hi,

Yes, PDF generation will be stopped until License Key will not be renewed or dropped to "FREE". If you will decide to drop License Key to "FREE" 9 Templates from 10 must be deactivated, however "FREE" version also has limit of number pages inside PDF, so if PDF that was left will have more than 1 page - it will also show error message.

10 Templates License Key - means that at one time it can be only 10 "Activated" templates (not created). You can create multiple templates with free version, however only 1 can be activated at same time.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

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