No download link appearing

Help Desk ›› Bugs and Troubleshooting ›› No download link appearing

WordPress

June 22, 2020 10:46:08

drfingerless

Topics: 2

Messages: 6

Others have also reported this problem. I place a download shortcode of [e2pdf-attachment id="2"] in my Wordpress page where my form redirects to but no link appears. Advice to others says I must include a dataset but your documentation says dataset is optional. Also the default is current user which is good for me. Otherwise what dataset do I use? Can you help please?

June 22, 2020 11:50:40

E2Pdf

Topics: 7

Messages: 3614

Support

Hi,

It looks like you are using incorrect shortcode. To generate download link you must use:
[e2pdf-download id="2"] shortcode.

If link will still not appear, recheck if you connected E2Pdf Template to correct "Item" under "Options".

We remain at your service.

We would really appreciate your feedback at WordPress.org!

June 22, 2020 13:15:08

drfingerless

Topics: 2

Messages: 6

Apologies, I was using the correct shortcode [e2pdf-download id="2"] and I have connected the correct Item under Options, but still no download link appears.

June 22, 2020 13:44:41

E2Pdf

Topics: 7

Messages: 3614

Support

If E2Pdf Template also "Activated", can you please share the link to WordPress post if possible and screenshots: with "Options" as above and how shortcode placed inside page so we can check if all is set correctly.

Also, are you able to export post directly from backend via "E2Pdf" -> "Export"?

P.S. You can mark "message" as private so only you and support can see message.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

June 23, 2020 07:38:38

drfingerless

Topics: 2

Messages: 6

Thanks for your advice. I used your first method, even though I understand how the second method would work. It seemed simpler to do it this way. It now works perfectly. Thanks for your assistance.

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