NumberFormatException: For input string
Bug Released
4 March, 2021 14:42:42
Aduque
Topics: 3
Messages: 10
4 March, 2021 14:46:38
Aduque
Topics: 3
Messages: 10
See screenshot.
Thank you!
Thank you!
4 March, 2021 14:57:13
E2Pdf
Support
Topics: 7
Messages: 3345
Hi,
It's one issue as PDF can't be generated that's why you didn't get attachments.
If it's failing under preview It could be "broken" html inside HTML field. If you copied from some webpage it copies all HTML with styles which can cause such issue because it can contain classes and styles which doesn't supported by E2Pdf. You can see the source via "Right Mouse Click" -> "Properties" -> "Value" under "HTML" block and we recommend to copy it to "Value" via "Properties" if needed and make any styles manually. Broken "HTML" (screenshot 1).
We are contentiously fixing our engine to ignore not supported tags and styles as all HTML must be converted to PDF format, however sometimes it can happen.
If you will not be able to find an issue, attach please backup of E2Pdf Template (screenshot 2).
It's one issue as PDF can't be generated that's why you didn't get attachments.
If it's failing under preview It could be "broken" html inside HTML field. If you copied from some webpage it copies all HTML with styles which can cause such issue because it can contain classes and styles which doesn't supported by E2Pdf. You can see the source via "Right Mouse Click" -> "Properties" -> "Value" under "HTML" block and we recommend to copy it to "Value" via "Properties" if needed and make any styles manually. Broken "HTML" (screenshot 1).
We are contentiously fixing our engine to ignore not supported tags and styles as all HTML must be converted to PDF format, however sometimes it can happen.
If you will not be able to find an issue, attach please backup of E2Pdf Template (screenshot 2).
4 March, 2021 15:01:32
Aduque
Topics: 3
Messages: 10
4 March, 2021 15:21:28
E2Pdf
Support
Topics: 7
Messages: 3345
You have incorrect color set under "border" on some fields. Keep attention that some fields located under another fields. So you can just remove all current fields and remap or fix the "color" value.
P.S. We marked it as "bug" and will include validation fix on nearest update.
We remain at your service.
P.S. We marked it as "bug" and will include validation fix on nearest update.
We remain at your service.
4 March, 2021 15:22:44
Aduque
Topics: 3
Messages: 10
10 March, 2021 10:27:25
Aduque
Topics: 3
Messages: 10
Hello,
I'm encountering another problem when receiving the download links in my email. Please see the picture attached.
I also attach the backup of the two forms I'm trying to show in the email. Neither the shortcodes appear correct and when trying attachments, they don't attach.
Thank you in advance for your kind help.
I'm encountering another problem when receiving the download links in my email. Please see the picture attached.
I also attach the backup of the two forms I'm trying to show in the email. Neither the shortcodes appear correct and when trying attachments, they don't attach.
Thank you in advance for your kind help.
10 March, 2021 10:33:25
E2Pdf
Support
Topics: 7
Messages: 3345
Hi,
It's not connected with E2Pdf Template structure. Check please if you do NOT have set to send emails with "plain" text under Formidable Forms. (screenshot attached).
If you do NOT have checkbox on and you are using some 3rd party plugin to send emails, try to deactivate it temporary or check its settings, some plugins can have option to convert all emails to "plain" text.
We remain at your service.
It's not connected with E2Pdf Template structure. Check please if you do NOT have set to send emails with "plain" text under Formidable Forms. (screenshot attached).
If you do NOT have checkbox on and you are using some 3rd party plugin to send emails, try to deactivate it temporary or check its settings, some plugins can have option to convert all emails to "plain" text.
We remain at your service.