PDF generation error when uploading background pdf for first template

Hi,
I'm creating a site for a fundraising effort and part of it is the registration to an event. Your plugin is perfect for this. It's the first time I use it, so I might be messing up on different places at the same time. (sorry)
I created a form with divi, and when I try to create the first template, the pdf I made for the background doesn't upload and gives back "PDF generation error".
The pdf was made with Canva (that could be a problem?). I tested with both versions, normal and print. Both give the same error.
I'm using Brave browser, so I switched to Firefox and it also gives the same error.
The site is very simple as it's new and has very few plugins.
Any help would be highly appreciated. :)

Hi,

Can you please attach PDF to next message so we can check it on our side or upload it somewhere and provide us PDF download link.

P.S. You can mark message "Private" so only we can see the message.

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Hi,

Thank you for sharing. We could identify the issue and release a fix. No additional actions are required from your side.

Let us know please if you will be able to upload PDF without issues now. Thank you.

We remain at your service.

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We would really appreciate your feedback at WordPress.org!

Hi,
it works!! Thanks soo much!!

Hi,

After making some tests with your PDF we noticed incorrect object/fields positions on render. Currently we released a hot-fix to RC version 1.16.18 so we recommend to follow instruction here: https://e2pdf.com/support/desk/how-to-update-plugin-to-rc-release-candidate-version-from-e2pdf-com and update plugin to RC 1.16.18 to avoid incorrect positions when fix will be released to stable version. Sorry for inconvenience.

We remain at your service.

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We would really appreciate your feedback at WordPress.org!