PDF Not Updating With Formidable Front-End Editing Submission

Hello,

I am using e2pdf with formidable forms. When the form is submitted the PDF attachment in the notification works and looks good. When the form is edited using formidable's front-end editing option and then resubmitted, the PDF attachment is not updating with the new information entered in the form field. Is there a fix for this issue?

Hi,

Unfortunately we could not replicate an issue on our side.

Can you please clarify some questions:

1. Do you get new email after form edited with attachment but PDF attachment contains old information? Is it correct?

2. Which shortcode do you use to output attachment in email?

3. Do you use any 3rd party cache plugins on your WordPress installation?

We remain at your service.

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We would really appreciate your feedback at WordPress.org!

Hi, Yes, I get an email but the pdf contains the old information . I have attached the pdf as well as a screen shot of the form that shows the update.
The time off form submitted by [9] has been updated.

[e2pdf-download id="2"] to download your request

[e2pdf-attachment id="2"]

We have these plugins
classid editor
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elementor
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elementor pro
formidable forms
formidable pro
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pdf embedder
private messaging for user pro
redirection
sg optimizer
social slder widget
social wall add on for user pro
Ultimage addons for elementor
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user pro
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yoast

Hi, we tried to replicate issue with SG Optiomizer as issues looks like connected with cache, but still without success.

If you can provide us access details to FTP and WP Admin Dashboard, so we can check it directly on your website, submit please support ticket here: [private] with all details.

If not:

1. It will be very useful if you can share a link where we can try edit entry and email can be sent to [private] on edit action, so we can at least make tests on frontend.

2. If you will use Field IDs (ex: [123]) inside email directly, will it generate updated data? Is old data appears only in PDF attachment?

3. Do you have email action to fire on "Entry is Updated"?

4. You can also try to temporary deactivate "SG Optimizer" to check if the problem will go away when cache plugin deactivated.

Thank you.

P.S. If you wish, you can mark message "Private" so only you and support can see next message.

We remain at your service.

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We would really appreciate your feedback at WordPress.org!

I am currently experiencing this exact same issue. Can you help? What was resolution for this particular ticket?