PDF View

Help Desk ›› How to ›› PDF View
September 14, 2022 05:49:26
muzaffaryounus
Topics: 4
Messages: 19
This one works great with Chrome Browser but when I try the same URL in Firefox and Opera then it starts downloading PDF instead of view or sometimes it shows download manager to download PDF document instead of view. Is there anything I can use which not allowed to download or just show the preview of PDF with e2pdf-view shortcode?
September 14, 2022 06:03:42
E2Pdf
Topics: 7
Messages: 3617
Support
Hi,

Which E2Pdf shortcode do you use to output PDF on the page? Does it set the "Inline" or "Auto Download" option at E2Pdf Template settings? Screenshot attached? Do you need to force PDF download or view?

Does it same behaviour at https://demo.e2pdf.com/wordpress/?

We remain at your service.

We would really appreciate your feedback at WordPress.org!
September 14, 2022 07:27:02
E2Pdf
Topics: 7
Messages: 3617
Support
"Auto Download" option must be turned off.

We need answers to the questions below please:

1. Which E2Pdf shortcode do you use to output PDF on the page?
2. Does it set the "Inline" or "Auto Download" option at E2Pdf Template settings?
3. Does it same behavior at https://demo.e2pdf.com/wordpress/ on your browsers?

If you are using just [e2pdf-view] shortcode it must not offer PDF download.

We would really appreciate your feedback at WordPress.org!
September 14, 2022 07:32:48
E2Pdf
Topics: 7
Messages: 3617
Support
Also can you please provide us URL so we can see the error message and test it from our side?

We would really appreciate your feedback at WordPress.org!
September 14, 2022 08:06:59
E2Pdf
Topics: 7
Messages: 3617
Support
Unfortunately, we can't replicate the issue, and it looks like it's something wrong with your browser or extensions... It works correctly for us in Chrome / Firefox / Opera (Windows 10).

Can you try to use "Incognito" (private view) mode to see if it still will show an error message? Or if you have access to another PC, check with another computer.

P.S. If you are using any download managers - try to disable it temporarily to see if it will work or not.

P.P.S. You can also try to set the "Inline" option "On", however, it must not affect the viewer.

We would really appreciate your feedback at WordPress.org!
September 14, 2022 08:15:43
E2Pdf
Topics: 7
Messages: 3617
Support
"Inline" option will work with [e2pdf-download] shortcode used:

When "On" - PDF will be opened when the link is clicked in the browser (when possible)

When "Off" - PDF will be offered to be saved when the link is clicked.

We remain at your service.

We would really appreciate your feedback at WordPress.org!
September 14, 2022 08:28:34
muzaffaryounus
Topics: 4
Messages: 19
Great support from your side. thanks
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