PDF won't auto download

Help Desk ›› Bugs and Troubleshooting ›› PDF won't auto download

Formidable Forms Under Review Bug

October 26, 2020 18:52:34

valentineroofing

Topics: 2

Messages: 4

Auto download worked just fine for quite a while and then, out of the blue, it just stopped working. I have auto download checked in the templates them selves, and this is the shortcode that I'm using in Formidable forms on the success page:

[e2pdf-download id="1" dataset="[id]" flatten="1" name="[211], [210] Warranty Certificate" button-title="[211], [210] Warranty Certificate" inline="false" auto="true"]

I didn't change anything that I'm aware of to make it not work anymore. The button link in the shortcode works just fine. It's only the auto download that won't work.

October 26, 2020 19:08:48

E2Pdf

Topics: 7

Messages: 3617

Support

Hi,

Can you try to submit form in "Private" tab? Popup can be blocked by extensions installed in browser.

If it will not work:
- Which browser do you use?
- Do you have form submitted via ajax? (screenshot attached).

Try to add iframe_download="true" to the shortcode:
[e2pdf-download id="1" dataset="[id]" flatten="1" name="[211], [210] Warranty Certificate" button-title="[211], [210] Warranty Certificate" inline="false" auto="true" iframe_download="true"]

Will it work in this case?

We remain at your service.

We would really appreciate your feedback at WordPress.org!

October 26, 2020 19:28:22

valentineroofing

Topics: 2

Messages: 4

I'm using Chrome, though I've tried other browsers and all have the same issue. A private window doesn't solve the problem.

Yes, the form is being submitted with ajax.

However, adding iframe_download="true" seemed to fix the problem!

October 27, 2020 14:58:05

E2Pdf

Topics: 7

Messages: 3617

Support

Hi,

Thank you for letting us know. Issue appears due the submission form via ajax. We will fix this issue to avoid adding "iframe_download" attribute.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

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