Plugin Failing in many aspects

Help Desk ›› Bugs and Troubleshooting ›› Plugin Failing in many aspects

Formidable Forms

August 12, 2020 08:09:48

Aduque

Topics: 3

Messages: 10

Hello guys,

I have been using your plugin for a while and I have the pro license. But I am having certain troubles:

1) When clicking on the ADD NEW button, the CREATE PDF box doesn't pop up.
2) No buttons inside the plugin work.
3) Previously successfully made templates do not load.

I was thinking in deleting and installing the plugin again, but I'm afraid that the previously made templates might be deleted.

I updated the plugin to the last version and nothing.

Could you please help me? I have got an urgent task to make.

Thank you in advance

August 12, 2020 09:53:52

E2Pdf

Topics: 7

Messages: 3617

Support

Hi,

We just released an update (1.11.06) which must fix issue. Please update and let us if you will have any problems. Sorry for inconvenience.

P.S. If plugin was completely removed, unfortunately, templates might be restored only via backup as it removes everything that connected with plugin to not leave "garbage" in WordPress installation.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

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