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QR code color always stays black

Help Desk ›› Bugs and Troubleshooting ›› QR code color always stays black

Formidable Forms

June 15, 2021 18:10:21

bitseven

Topics: 2

Messages: 4

Hello, the QR code color always stays black. The selected color is not adopted. We are currently using the version: 1.16.02.

Does anyone else have the problem?

Greetings, Andrzej

June 15, 2021 18:16:53

E2Pdf

Topics: 7

Messages: 3614

Support

Hi,

QR Code styles will be applied on PDF generation if any value set. You can check it by exporting some test data via "E2Pdf" -> "Export".

P.S. Currently for "Preview" / "View Saved" / or directly inside "E2Pdf" Template - it will be used "example" black QR Code.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

June 15, 2021 18:23:45

bitseven

Topics: 2

Messages: 4

Hi Oleksandr :-) Ok, I have now set white (QR Code> Color> White (#ffffff)), but the whole box is now white.

June 15, 2021 18:29:30

E2Pdf

Topics: 7

Messages: 3614

Support

By default QR Code generates with white background. You must be able to change it inside "Properties". See screenshot attached.

We would really appreciate your feedback at WordPress.org!

June 15, 2021 18:38:35

E2Pdf

Topics: 7

Messages: 3614

Support

However keep in mind also please that some scanners can have issues with scanning non standard QR Codes.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

June 16, 2021 08:39:33

bitseven

Topics: 2

Messages: 4

Ok, I understand. Is there a way to make the background transparent? with RGBA? or HEX?

June 16, 2021 15:11:42

E2Pdf

Topics: 7

Messages: 3614

Support

We currently released update (RC version 1.16.03) which has fix for transparent background for QR Codes and Barcodes.

You can apply update now by following current instruction: https://e2pdf.com/support/desk/how-to-update-plugin-to-rc-release-candidate-version-from-e2pdf-com.

After applying update you must be able to set empty value on "background" to have it transparent.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

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