QR code color always stays black

Help Desk ›› Bugs and Troubleshooting ›› QR code color always stays black
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15 June, 2021 11:10:21
bitseven
Topics: 2
Messages: 4
Hello, the QR code color always stays black. The selected color is not adopted. We are currently using the version: 1.16.02.

Does anyone else have the problem?

Greetings, Andrzej
15 June, 2021 11:16:53
E2Pdf
Support
Topics: 7
Messages: 3163
Hi,

QR Code styles will be applied on PDF generation if any value set. You can check it by exporting some test data via "E2Pdf" -> "Export".

P.S. Currently for "Preview" / "View Saved" / or directly inside "E2Pdf" Template - it will be used "example" black QR Code.

We remain at your service.
We would really appreciate your feedback at WordPress.org!
15 June, 2021 11:23:45
bitseven
Topics: 2
Messages: 4
Hi Oleksandr :-) Ok, I have now set white (QR Code> Color> White (#ffffff)), but the whole box is now white.
15 June, 2021 11:29:30
E2Pdf
Support
Topics: 7
Messages: 3163
By default QR Code generates with white background. You must be able to change it inside "Properties". See screenshot attached.
We would really appreciate your feedback at WordPress.org!
15 June, 2021 11:38:35
E2Pdf
Support
Topics: 7
Messages: 3163
However keep in mind also please that some scanners can have issues with scanning non standard QR Codes.

We remain at your service.
We would really appreciate your feedback at WordPress.org!
16 June, 2021 01:39:33
bitseven
Topics: 2
Messages: 4
Ok, I understand. Is there a way to make the background transparent? with RGBA? or HEX?
16 June, 2021 08:11:42
E2Pdf
Support
Topics: 7
Messages: 3163
We currently released update (RC version 1.16.03) which has fix for transparent background for QR Codes and Barcodes.

You can apply update now by following current instruction: https://e2pdf.com/support/desk/how-to-update-plugin-to-rc-release-candidate-version-from-e2pdf-com.

After applying update you must be able to set empty value on "background" to have it transparent.

We remain at your service.


We would really appreciate your feedback at WordPress.org!