shortcode with

Help Desk ›› Feature Requests ›› shortcode with

September 09, 2020 20:33:18

NSRolos

Topics: 2

Messages: 7

Looking for help regarding applying the shortcode using a custom form plugin that incorporates with the Divi theme to allow attachments and other actions on the Divi contact forms builder sections.

The plugin is KK Custom Forms. There is a success message field still that allows you to enter the shortcode but the pdf forms never attach in the email response from our testing. A screenshot is attached. I have already spoken with the developer of KK Custom forms and so far there does not seem an apparent fix for this on their end. Please advise. Ty.

September 10, 2020 12:36:09

E2Pdf

Topics: 7

Messages: 3614

Support

Hi,

[e2pdf-attachment] shortcode must be used inside "Email" Message Pattern and not inside "Success Message". Is [e2pdf-download id="6"] shortcode works correctly or are you able to export data via admin dashboard at "E2Pdf" -> "Export"?

P.S. Unfortunately E2Pdf was not tested with KK Custom Forms and its compatibility, we will try to check it in nearest time.

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