site moved-need to move license

Help Desk ›› How to ›› site moved-need to move license

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August 07, 2019 02:57:57

[email protected]

Topics: 3

Messages: 11

I am having the same issue as someone else reported but unfortunately I could not read your response on how to solve it.
I would appreciate some instruction on how I can use my current license with my new domain.
Thank you
Trudy

August 07, 2019 04:59:39

E2Pdf

Topics: 7

Messages: 3614

Support

Hi,

If you have access to old website and admin dashboard:
Go to "E2Pdf" -> "License" -> Click "Change" -> Leave field empty -> Click "Apply". License Key must be dropped to "FREE".

If old website removed and you do not have access to admin dashboard:
Go to "Dashboard" -> "Site", find old website, click on "trash" icon near License Key which must be dropped.

We remain at your service.

We would really appreciate your feedback at WordPress.org!

August 08, 2019 02:52:21

[email protected]

Topics: 3

Messages: 11

THANK YOU, that did the trick..
have a good evening

Topic is closed

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