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User Registration & Membership forms integration not working

Help Desk ›› Bugs and Troubleshooting ›› User Registration & Membership forms integration not working

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September 08, 2025 02:14:33

RicaNeaga

Topics: 2

Messages: 7

Hello!

I used the RC version on one demo install, tried to test to see if this integration from your changelog works:

1.29.03
Release Date - 05 May 2025
Add: User Registration & Membership – Custom Registration Form, Login Form, and User Profile mail support

Unfortunately, it doesn't, tried with latest versions of both plugins, and registration form fields aren't really "scanned" by your app. Can you take a look before final version of your plugin comes out?

Thanks in advance.

September 08, 2025 02:21:23

E2Pdf

Topics: 7

Messages: 3617

Support

Hello,

To make it work with the User Registration & Membership – Custom Registration Form, Login Form, and User Profile Mail Support, you can set it up as follows:

1. Connect your E2Pdf Template to WordPress → Users.

2. Map the required fields. By default, the User Registration & Membership plugin uses user meta data, so you should be able to see fields in the Visual Mapper as:

[e2pdf-user key="user_registration_*" meta="true"]

* P.S. It should be an already registered user with filled fields, as E2Pdf checks the saved user meta to show up.

3. If you need to send an attachment after user registration, include the shortcode in the mail body of User Registration & Membership plugin as:

[e2pdf-attachment id="1" dataset="{{user_id}}"]

We would really appreciate your feedback at WordPress.org!

September 08, 2025 03:09:07

RicaNeaga

Topics: 2

Messages: 7

To be more precise, I created a custom field in the registration form. This field isn't available in the selectable fields from visual mapper.

I have a default and only one registration form in User Registration & Membership free version.

Can you take a look on your installation? Thank you.

September 08, 2025 03:12:22

E2Pdf

Topics: 7

Messages: 3617

Support

Hm, it should output whenever any user has this field filled. Could you please try using the shortcode as

[e2pdf-user key="user_registration_input_box_1757325633" meta="true"]

We would really appreciate your feedback at WordPress.org!

September 08, 2025 03:17:02

RicaNeaga

Topics: 2

Messages: 7

Can confirm that it works like you say, with manual input.

Just please keep in mind that those fields aren't selectable in the visual mapper.

Thanks :)

September 08, 2025 04:08:06

E2Pdf

Topics: 7

Messages: 3617

Support

Thank you for the feedback. We will do an additional check on our side to see why it’s not being detected.

We would really appreciate your feedback at WordPress.org!

September 17, 2025 14:39:52

RicaNeaga

Topics: 2

Messages: 7

Hello again. Everything works ok, EXCEPT the signature field from User Registration & Membership PRO plugin.

I tried this key - [e2pdf-user key="user_registration_signature_1758013199" meta="true"] as the signature field is registration_signature_1758013199 instead of the input_box_1757325633 above.

I tried to put it everywhere - in an image, in the signature you also have,in a normal input field, in a html object - nothing works.

I took a look at the signatures this plugin generates - they are uploaded in the media library as pngs, and also have in the filename the autogenerated {{unique_id}} - see it here - https://docs.wpuserregistration.com/docs/smart-tags/

Signatures have filenames like this - /wp-content/uploads/user_registration_uploads/signature/signature_175811594234.png

I gave the above info maybe it will help with smth.

Can you please help with this? Maybe if you can solve the first thing I asked about, and stuff from that plugin will appear in the visual builder, maybe also the signature will be used somehow.

Thanks alot.

September 17, 2025 23:45:16

E2Pdf

Topics: 7

Messages: 3617

Support

Hello,

It seems the signature field stores the image as the attachment ID in the user meta field. Therefore, the shortcode should be used as:

[e2pdf-user key="user_registration_signature_1758013199" meta="true" attachment_image_url="true" size="full"]

We would really appreciate your feedback at WordPress.org!

September 18, 2025 08:30:34

RicaNeaga

Topics: 2

Messages: 7

Can confirm the code above works with your signature filed! Thanks alot!

One final question - how do I get the date (when form was submitted) from User Registration & Membership form? Inside e2pdf, of course.

Thanks again for all the help and hope this thread will help future users also :)

September 18, 2025 09:06:04

E2Pdf

Topics: 7

Messages: 3617

Support

If it's a user registration form, you should probably work with the user's registration date: [e2pdf-user key="user_registered"]

For example:

[e2pdf-format-date format="d.m.Y"][e2pdf-user key="user_registered"][/e2pdf-format-date]

Or you can try using a hidden date field that will save date in the user meta

We would really appreciate your feedback at WordPress.org!

September 18, 2025 09:25:03

RicaNeaga

Topics: 2

Messages: 7

Thanks alot, this one worked like a charm!

[e2pdf-format-date format="d.m.Y"][e2pdf-user key="user_registered"][/e2pdf-format-date]

Good luck with the dev and hope this thread will help others, as it is a public answer :) Thanks again for all the help :)