Download Shortcodes in Product

WooCommerce
28 August, 2022 18:44:34
Topics: 3
Messages: 4
I currently have two e2pdf forms listed in downloadable files.

[e2pdf-download id="6"]
[e2pdf-download id="7"]

But for some reason only the first file will work. When clicking on the second download link it redirects to this error:
No file defined Go to shop
29 August, 2022 00:03:45
E2Pdf
Support
Topics: 7
Messages: 3345
Hi,

1. Check if you have correct connected inside E2Pdf Template: "WooCommerce" -> "Products" / "WooCommerce" -> "Variations" depending in which type of product file download URL used. Screenshot 1.

2. Check if E2Pdf Template is activated. Screenshot 2.

3. Check if you didn't add any "empty" Actions and Conditions under the page. Screenshot 3.

4. If everything seems okay - can you try to export data to PDF directly to PDF via the backend: "E2Pdf" -> "Export". Will it work?

If the above checks didn't help you to find an issue, as an alternative you can submit a support ticket with access details to WP Admin Dashboard here so we can check the setup: https://e2pdf.com/support/request

We remain at your service.
We would really appreciate your feedback at WordPress.org!