Form entries not appearing on PDF

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February 23, 2019 08:20:27

[email protected]

Topics: 1

Messages: 3

Hi Guys - I'm testing this for a client pre-sale on this site: http://test.jeffguest.co.uk/amr-form/form-test-1/

The pdf was generated using the upload setting, and all the fields have been created - using Forminator.

When I fill in the form it does send a pdf of the document, but none of the fields are filled in.

Have I missed something obvious? Hope you can help

amr-form-unlocked.pdf

February 23, 2019 08:43:59

E2Pdf

Topics: 7

Messages: 3614

Support

Hi,

Did you map fields inside E2Pdf Template after uploading?

It can be mapped by "Right Mouse Click" -> "Map Field" or Use "{field_id}" inside field value. E2Pdf Template must look like as attached screenshot.

If fields already mapped, can you please clarify which shortcode are you using inside "Email" body?

We remain at your service.

We would really appreciate your feedback at WordPress.org!

February 23, 2019 08:46:16

[email protected]

Topics: 1

Messages: 3

Thanks for replying

Yes the field are mapped - this is the shortcode:

[e2pdf-attachment id="1" dataset="31"]

Thank you

February 23, 2019 08:52:09

E2Pdf

Topics: 7

Messages: 3614

Support

Do you need to send each time static PDF? dataset="31" inside shortcode means that this entry will be used for generation every PDF. Check please if this "entry" still exists and values not empty.

If you need dynamic PDF after each submission, try to use this shortcode: [e2pdf-attachment id="1"]

We remain at your service.

We would really appreciate your feedback at WordPress.org!

February 23, 2019 08:56:42

[email protected]

Topics: 1

Messages: 3

HI - tried that, still not working - sorry!

AMR Form 01.pdf

February 23, 2019 09:14:19

E2Pdf

Topics: 7

Messages: 3614

Support

Unfortunately we could not replicate an issue.

If it's acceptable for you, you can submit "Support Request" here with access details so we can try to investigate the issue the fastest.

If not:
- Can you check please if manual export is working? "E2Pdf" -> "Export"?
- Are you using latest version of "Forminator" and "E2Pdf"?

We remain at you service.

We would really appreciate your feedback at WordPress.org!

Topic is closed