PDFs Keep printing an extra page

Help Desk ›› Bugs and Troubleshooting ›› PDFs Keep printing an extra page

WordPress

September 17, 2025 07:58:36

SeanCallanan

Topics: 2

Messages: 5

To be honest, we have had nonstop problems with your plugin. I'm going to start listing them here. Here's one: We have pdfs that have less than a page of content that are generating an extra page. The issue is, the footer for the pdf is not on the first page, so if it's a one-page pdf, we end up with a second blank page with just the footer on it. This seems to happen randomly. How do we keep this from happening?

September 17, 2025 10:23:20

E2Pdf

Topics: 7

Messages: 3617

Support

Hello,

If you are using different pages for the 1st and 2nd pages with the "Parent" option, could you please check whether the "Hide Page (If empty)" option is enabled on the 2nd page HTML object?

Please see the attached screenshot.

If it’s a different layout or the option is checked, could you please download the backup of the E2Pdf Template https://e2pdf.com/docs/templates/backup#backup and send it to [private]

We would really appreciate your feedback at WordPress.org!

September 18, 2025 16:22:45

SeanCallanan

Topics: 2

Messages: 5

I can't seem to locate the Properties modal you are showing in the screenshot. Can you help me locate it?

[private]

September 18, 2025 16:27:39

SeanCallanan

Topics: 2

Messages: 5

Disregard - I found it. Testing now.

September 18, 2025 16:32:54

SeanCallanan

Topics: 2

Messages: 5

That selector fixed the problem, but it looks like the template footer only displays on the second- or higher pages. How can we ensure the footer shows on the first page - particularly if the first page is also the last page?

September 18, 2025 16:41:01

E2Pdf

Topics: 7

Messages: 3617

Support

Glad to hear it’s resolved!

With the current page setup, you can copy the footer from the 2nd page and place it on the 1st page. This way, the footer will appear on every page when printed.

You can do this by selecting footer on the 2nd page, then "Right-Click" → "Copy" → "Element". Next, "Right-Click" on any free space on the 1st page and choose "Paste In Place". With that setup, the footer will be available on the 1st and any other pages.

We would really appreciate your feedback at WordPress.org!