Radio button other field not showing properly

Gravity Forms Bug Scheduled
5 October, 2020 06:45:13
LELF
Topics: 7
Messages: 58
Hello,

I just thought I let you know that when you map a radio button for Gravity Forms and choose other it does not pull in the full shortcode. I figured it out and now it works, however not everyone might know how to do this.

Here is a short video to explain, sorry no sound
https://www.loom.com/share/3dda5e14a8b747688f115359a5dade6b

Thank you for the amazing customer service and support you offer.

Jennifer
5 October, 2020 06:54:39
E2Pdf
Support
Topics: 7
Messages: 3156
Hi, thank you for letting us know for the issue. We will include fix on next update.

We remain at your service.
We would really appreciate your feedback at WordPress.org!
5 October, 2020 07:24:57
LELF
Topics: 7
Messages: 58
Okay although the field works now it is pulling all the field values of ID 29 the other field ID 29.3. How do I only allow the content to show for other and then leave it blank when it is not selected?

See Images

Thank you
Jennifer

Let me know if you need more information
5 October, 2020 07:30:37
LELF
Topics: 7
Messages: 58
Since I cannot edit my message this goes with the one above.

Please see image of css code
5 October, 2020 07:50:18
LELF
Topics: 7
Messages: 58
Okay in order for the field to show I had to add this code
{input_29_other :29.3:other}

See Gravity Forms sample here -- https://docs.gravityforms.com/radio-buttons/#enable-other-choice

However it still pulls in the other options if ticked. I am trying my best to trouble shoot this. If I figure this out I will let you know. If not can you please help or let me know if this can be fixed or if I need a work around until fixable.

Thank you
Jennifer
5 October, 2020 08:05:30
E2Pdf
Support
Topics: 7
Messages: 3156
Hi,

To fix the current issue, you must use "Actions" and "Conditions", by default Gravity Forms save it as one value and modifiers can be only :value or :currency so it's not possible to use it for separation.

Screenshot 1 is setup to tick "Radio" button if it's "Other" selection: We are changing "Value" if it's not First Choice, not Second Choice, not Third Choice and is not empty. You must modify it to your selection values to exclude.

Screenshot 2 is setup of input field. By default we removed "Value" and will enable it only if it's not First Choice, not Second Choice, not Third Choice and is not empty. You must modify it to your selection values to exclude.

We remain at your service.
We would really appreciate your feedback at WordPress.org!
5 October, 2020 09:54:03
LELF
Topics: 7
Messages: 58
Awesome, this worked!!!! Thank you so much :)