Support for Gravity Wiz and Gravity View and Load Original PDFs
Gravity Forms Under Review
30 September, 2020 06:25:54
LELF
Topics: 7
Messages: 58
30 September, 2020 06:33:30
LELF
Topics: 7
Messages: 58
30 September, 2020 07:51:58
E2Pdf
Support
Topics: 7
Messages: 3163
Hi,
1. Unfortunately E2Pdf was not tested with Gravity Wiz plugin. You can attach plugin so we can check its comparability and review if we can add its support if it will not work by default. You can mark message "Private" so only we can see the message and download it.
2. If you mean https://gravityview.co/, yes, it's possible to use with it to output download link. It can be used "Custom Content" with shortcode inside as example: [e2pdf-download id="104" dataset="{entry_id}"], where 104 is the ID of your E2Pdf Template.
3. E2Pdf support uploading pre-made PDFs, however fields will be recreated with E2Pdf with font which is set inside E2Pdf Template and by default the name of fields will be changed, however you can revert PDF field names back by setting "As Field Name" checkbox on each field by "Right Mouse Click" -> "Properties" (screenshot attached). Also it will be notice on PDF file that it was modified. So we are not sure if such behavior will be acceptable by you. We attached PDF how it will look like after filling up.
As about upgrade, actually we have this by default + as bonus you will get +1 year.
We remain at your service.
1. Unfortunately E2Pdf was not tested with Gravity Wiz plugin. You can attach plugin so we can check its comparability and review if we can add its support if it will not work by default. You can mark message "Private" so only we can see the message and download it.
2. If you mean https://gravityview.co/, yes, it's possible to use with it to output download link. It can be used "Custom Content" with shortcode inside as example: [e2pdf-download id="104" dataset="{entry_id}"], where 104 is the ID of your E2Pdf Template.
3. E2Pdf support uploading pre-made PDFs, however fields will be recreated with E2Pdf with font which is set inside E2Pdf Template and by default the name of fields will be changed, however you can revert PDF field names back by setting "As Field Name" checkbox on each field by "Right Mouse Click" -> "Properties" (screenshot attached). Also it will be notice on PDF file that it was modified. So we are not sure if such behavior will be acceptable by you. We attached PDF how it will look like after filling up.
As about upgrade, actually we have this by default + as bonus you will get +1 year.
We remain at your service.
30 September, 2020 08:09:38
LELF
Topics: 7
Messages: 58
30 September, 2020 08:36:31
E2Pdf
Support
Topics: 7
Messages: 3163
For now just files will be enough, thank you. We will review it as soon as possible.
Notice will be in file properties (screenshot 1).
As about checkboxes and radio buttons - they supported (screenshot 2, 3).
If you plan to use Gravity Forms signature - yes, it's also supported as on our demo: https://demo.e2pdf.com/gravity-forms/
We remain at your service.
Notice will be in file properties (screenshot 1).
As about checkboxes and radio buttons - they supported (screenshot 2, 3).
If you plan to use Gravity Forms signature - yes, it's also supported as on our demo: https://demo.e2pdf.com/gravity-forms/
We remain at your service.
30 September, 2020 09:09:24
LELF
Topics: 7
Messages: 58
2 October, 2020 11:08:28
LELF
Topics: 7
Messages: 58
10-2-2020
I just downloaded your free version to test this out. I am having some trouble and was hoping you could help before purchasing your plugin.
1. I cannot get the multiselect boxe to work like yours. How do I incorporate the multiselect into the pdf fillable form?
see images SelectChoice.jpg
2. The signature does not show at all. How do I get the signature to show?
See image Signature.jpg
3. The font size is not changing. It stays the same size no matter what I change it to. How do I make the font smaller?
Fonts.jpg
4. I am noticing the lines for the check boxes have faded out. How can I fix that? Do I have to manually add borders around each box or is there a fix so it does it automatically?
Borders.jpg
Also for a support option does the paid version allow you to select multiple fields under the Map Field Area? For example I have an address field and I had to manually add the gravity short codes because I could not choose more than one selection when using the Map Field?
See image Fields.jpg
Thank you
Jennifer
I just downloaded your free version to test this out. I am having some trouble and was hoping you could help before purchasing your plugin.
1. I cannot get the multiselect boxe to work like yours. How do I incorporate the multiselect into the pdf fillable form?
see images SelectChoice.jpg
2. The signature does not show at all. How do I get the signature to show?
See image Signature.jpg
3. The font size is not changing. It stays the same size no matter what I change it to. How do I make the font smaller?
Fonts.jpg
4. I am noticing the lines for the check boxes have faded out. How can I fix that? Do I have to manually add borders around each box or is there a fix so it does it automatically?
Borders.jpg
Also for a support option does the paid version allow you to select multiple fields under the Map Field Area? For example I have an address field and I had to manually add the gravity short codes because I could not choose more than one selection when using the Map Field?
See image Fields.jpg
Thank you
Jennifer
3 October, 2020 00:35:26
E2Pdf
Support
Topics: 7
Messages: 3163
Hi,
1. Mutliselect field can't be correctly mapped to checkbox via "Visual Mapper" as it will be assigned all values to "Option". After mapping you must modify manually the "Option" which is under checkbox and leave only needed value. (screenshot 1). Checkbox will be checked if "Option" value will be found inside rendered "Value".
2. Try please to remove "E-Signature" checkbox (screenshot 2), as if "checkbox" selected field will be converted to Adobe Signature field which must be signed via E-Signature and not with image/text.
3. If you are using pre-uploaded PDF it could be that fields has own font size which overwrite global value. You can remove value or modify by "Right Mouse Click" -> "Properties" -> "Font Size" (screenshot 3)
4. Yes, it could be that you need to update each field with border as in some cases E2Pdf can't correctly detect its border.
5. Free version has 100% same features as paid version. The difference is only in number of activated templates and unlocked unlimited pages features. However to map multiple values into one field you can do by unchecking "Replace Value" and "Auto Close" checkboxes under "Visual Mapper". (screenshot 4) In this case "Visual Mapper" will try to merge values into 1 field without closing "Visual Mapper".
We remain at your service.
1. Mutliselect field can't be correctly mapped to checkbox via "Visual Mapper" as it will be assigned all values to "Option". After mapping you must modify manually the "Option" which is under checkbox and leave only needed value. (screenshot 1). Checkbox will be checked if "Option" value will be found inside rendered "Value".
2. Try please to remove "E-Signature" checkbox (screenshot 2), as if "checkbox" selected field will be converted to Adobe Signature field which must be signed via E-Signature and not with image/text.
3. If you are using pre-uploaded PDF it could be that fields has own font size which overwrite global value. You can remove value or modify by "Right Mouse Click" -> "Properties" -> "Font Size" (screenshot 3)
4. Yes, it could be that you need to update each field with border as in some cases E2Pdf can't correctly detect its border.
5. Free version has 100% same features as paid version. The difference is only in number of activated templates and unlocked unlimited pages features. However to map multiple values into one field you can do by unchecking "Replace Value" and "Auto Close" checkboxes under "Visual Mapper". (screenshot 4) In this case "Visual Mapper" will try to merge values into 1 field without closing "Visual Mapper".
We remain at your service.
5 October, 2020 05:42:20
LELF
Topics: 7
Messages: 58
5 October, 2020 07:00:28
E2Pdf
Support
Topics: 7
Messages: 3163
14 October, 2020 07:06:09
E2Pdf
Support
Topics: 7
Messages: 3163
27 October, 2020 08:18:39
E2Pdf
Support
Topics: 7
Messages: 3163
Hi,
Thank you for your patience. We currently reviewed GravityWiz Nested Forms and it seems supported by default in E2Pdf, however it has some lack of functionality and some issues with output some data correctly required for E2Pdf (like checkbox). We will try to reach GravityWiz support on this week to ask if they can add missed functions and fix some issues. However GravityWiz shortcodes must work correctly regarding this documentation https://gravitywiz.com/documentation/gravity-forms-nested-forms/:
For example: {Nested Form:1:filter[3]}
Meanwhile we also released an RC Build update (1.13.07) which add possibility to overwrite data output exactly for E2Pdf. To update to this version now set please "E2Pdf" -> "Settings" -> "Release Candidate Builds" (Update from E2Pdf.com) (screenshot). Check for plugin updates, and update plugin to 1.13.07. It's recommended to turn off this option after update
With updated plugin it will be possible to use custom templates via PHP to output data.
For example it can be created file under path:
/wp-content/themes/path_to_your_active_theme/gp-nested-forms/e2pdf/nested-entries-simple-list.php
With code: https://codeshare.io/2jBKmB
----------------------------------------------------
It will add possibility to output separated data for each child entry in PDF with "index" attribute.
The usage will look like this:
{Nested Form:1:filter[2],index[0]}
Description:
Nested Form:1 - is nested form Field ID inside parent form
filter[2] - is Field ID under child form to output
index[0] - will output value for first entry inside
For 2nd entry:
{Nested Form:1:filter[2],index[1]}
For 3rd entry:
{Nested Form:1:filter[2],index[2]}
And so on...
As soon as we will get update from GravityWiz with any information we will let you know.
We remain at your service.
Thank you for your patience. We currently reviewed GravityWiz Nested Forms and it seems supported by default in E2Pdf, however it has some lack of functionality and some issues with output some data correctly required for E2Pdf (like checkbox). We will try to reach GravityWiz support on this week to ask if they can add missed functions and fix some issues. However GravityWiz shortcodes must work correctly regarding this documentation https://gravitywiz.com/documentation/gravity-forms-nested-forms/:
For example: {Nested Form:1:filter[3]}
Meanwhile we also released an RC Build update (1.13.07) which add possibility to overwrite data output exactly for E2Pdf. To update to this version now set please "E2Pdf" -> "Settings" -> "Release Candidate Builds" (Update from E2Pdf.com) (screenshot). Check for plugin updates, and update plugin to 1.13.07. It's recommended to turn off this option after update
With updated plugin it will be possible to use custom templates via PHP to output data.
For example it can be created file under path:
/wp-content/themes/path_to_your_active_theme/gp-nested-forms/e2pdf/nested-entries-simple-list.php
With code: https://codeshare.io/2jBKmB
----------------------------------------------------
It will add possibility to output separated data for each child entry in PDF with "index" attribute.
The usage will look like this:
{Nested Form:1:filter[2],index[0]}
Description:
Nested Form:1 - is nested form Field ID inside parent form
filter[2] - is Field ID under child form to output
index[0] - will output value for first entry inside
For 2nd entry:
{Nested Form:1:filter[2],index[1]}
For 3rd entry:
{Nested Form:1:filter[2],index[2]}
And so on...
As soon as we will get update from GravityWiz with any information we will let you know.
We remain at your service.
29 October, 2020 06:32:24
E2Pdf
Support
Topics: 7
Messages: 3163
29 October, 2020 06:35:45
LELF
Topics: 7
Messages: 58
9 November, 2020 05:11:52
E2Pdf
Support
Topics: 7
Messages: 3163
9 November, 2020 06:44:52
LELF
Topics: 7
Messages: 58
9 November, 2020 06:59:21
E2Pdf
Support
Topics: 7
Messages: 3163
9 November, 2020 07:16:15
E2Pdf
Support
Topics: 7
Messages: 3163
17 November, 2020 11:37:01
LELF
Topics: 7
Messages: 58
I have a current situation. When I add the short code [e2pdf-view id="1"] to a page the pdf does not show up on the front end. This is for a template. Is there a reason why it will not show up?
Please let me know, thank you.
Please let me know, thank you.
17 November, 2020 11:40:40
LELF
Topics: 7
Messages: 58
This goes with the message up above. It will show if I place the short code under confirmations tab in Gravity Forms but not on a page.
17 November, 2020 22:39:26
E2Pdf
Support
Topics: 7
Messages: 3163
18 November, 2020 08:34:43
E2Pdf
Support
Topics: 7
Messages: 3163
18 November, 2020 22:54:00
E2Pdf
Support
Topics: 7
Messages: 3163
Hi,
We see that after filling form it redirects user to page:
https://yoursite.com/property-tax-protest-form-completed/#gf_13
However it must looks like this:
https://yoursite.com/property-tax-protest-form-completed/?eid=4c0bc4
where "eid" is the identifier of submitted entry. We saw on your previous examples that url was correct, however we just noticed that you didn't enable "Enable Merge Tags in Page Content". Can you please recheck?
P.S. Also keep in mind that E2Pdf Template must be connected to correct form and must be activated.
We remain at your service.
We see that after filling form it redirects user to page:
https://yoursite.com/property-tax-protest-form-completed/#gf_13
However it must looks like this:
https://yoursite.com/property-tax-protest-form-completed/?eid=4c0bc4
where "eid" is the identifier of submitted entry. We saw on your previous examples that url was correct, however we just noticed that you didn't enable "Enable Merge Tags in Page Content". Can you please recheck?
P.S. Also keep in mind that E2Pdf Template must be connected to correct form and must be activated.
We remain at your service.
19 November, 2020 07:24:16
LELF
Topics: 7
Messages: 58
30 November, 2020 08:00:01
E2Pdf
Support
Topics: 7
Messages: 3163
1 February, 2021 11:01:54
LELF
Topics: 7
Messages: 58
Have a couple of questions.
1. How do add a new support ticket? I cannot find the button to add a new support ticket.
2. How do I split a form field from one pdf and then continue to the next pdf? This video has features that mine does not. https://www.youtube.com/watch?v=SZNxz_JZ3d0
I am using Gravity Forms.
1. How do add a new support ticket? I cannot find the button to add a new support ticket.
2. How do I split a form field from one pdf and then continue to the next pdf? This video has features that mine does not. https://www.youtube.com/watch?v=SZNxz_JZ3d0
I am using Gravity Forms.
1 February, 2021 12:43:04
E2Pdf
Support
Topics: 7
Messages: 3163
Hi,
1. We provide support via "Help Desk" unless it required login to WordPress Admin Dashboard or FTP, so if you are interested in any question you can just create "New Topic" in needed section. Topic also can be marked as "Private" upon creation if you want it to be hidden.
2. To "Split" content over pages it must be used "HTML" object and it seems you are using some type of PDF field. You can create "HTML" object via "Drag&Drop" from "Build PDF" metabox. Screenshot attached.
We remain at your service.
1. We provide support via "Help Desk" unless it required login to WordPress Admin Dashboard or FTP, so if you are interested in any question you can just create "New Topic" in needed section. Topic also can be marked as "Private" upon creation if you want it to be hidden.
2. To "Split" content over pages it must be used "HTML" object and it seems you are using some type of PDF field. You can create "HTML" object via "Drag&Drop" from "Build PDF" metabox. Screenshot attached.
We remain at your service.
2 February, 2021 13:56:55
LELF
Topics: 7
Messages: 58
Great the image you provided to use the html works. Just one question please, it combines all the words together with no paragraph or line breaks. When you fill out the form you can add line breaks but the html I added on E2PDF takes those out. Is there a way to keep those line breaks?
See images
Thank you
See images
Thank you
2 February, 2021 22:03:36
E2Pdf
Support
Topics: 7
Messages: 3163
Hi,
If you have only one field inside "HTML" block, you can just set "New Lines to BR" inside "HTML" blocks property. (Screenshot attached).
OR
Wrap the shortcode with [e2pdf-format-output] with "nl2br" filter:
[e2pdf-format-output filter="nl2br"]{Field Name:92}[/e2pdf-format-output]
Video how to create new topics:
We remain at your service.
If you have only one field inside "HTML" block, you can just set "New Lines to BR" inside "HTML" blocks property. (Screenshot attached).
OR
Wrap the shortcode with [e2pdf-format-output] with "nl2br" filter:
[e2pdf-format-output filter="nl2br"]{Field Name:92}[/e2pdf-format-output]
Video how to create new topics:
We remain at your service.