Visual Mapper

Help Desk ›› Bugs and Troubleshooting ›› Visual Mapper
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3 April, 2019 23:13:38
Topics: 2
Messages: 5
This function was working great for me the last several days. Today it stopped working. The mapper will "think" for a few seconds and then just stall. I thought it might have been because I used the 10th of my 10 templates, so I upgraded to 40 templates. The licence works and I now have more available templates, but the visual mapper still stalls. I am manually entering the field codes, but that is much much slower. Can you help? These are simple forms.
4 April, 2019 08:03:11
E2Pdf
Support
Topics: 7
Messages: 3345
Hi,

Unfortunately we were not able to replicate an issue, so it seems connected exactly with your installation. Can you check please error.log for any "Fatal error" that can be connected with "E2Pdf"?

If it's acceptable for you, you can submit support request here with access details so we can try investigate issue directly at your website.

We remain at your service.

We would really appreciate your feedback at WordPress.org!