Want to create new template with PDF file

12 September, 2018 09:42:00
Saltheart
Topics: 4
Messages: 8
Hello
I am trying to create new template.
Fill out options in box when it opens.
Choose "upload PDF"
It thinks a while, comes to options box.
Then what? Don't see my pdf, cant map fields, no continue button.

"empty PDF" works I guess.
"auto PDF" seems to work.
What am I doing wrong?
12 September, 2018 09:51:57
E2Pdf
Support
Topics: 7
Messages: 3188
Hi,

Are you able to choose PDF after clicking "Upload PDF"? Which browser are you using?

If you able to choose PDF can you please submit support request here with attached PDF so we can review it.

We remain at your service.
We would really appreciate your feedback at WordPress.org!
12 September, 2018 10:05:04
Saltheart
Topics: 4
Messages: 8
Yes I am able to select the pdf, and it names the new template according to the file name of the pdf. I will add the pdf as described above.
I am using Safari. I will try with another browser.
Same result with Chrome.
Thanks
12 September, 2018 11:23:43
E2Pdf
Support
Topics: 7
Messages: 3188
Try please upload PDF again.

Issue must be fixed now and PDF must be uploaded without any issues. Let us know please if you will face any other problems.

We remain at your service.
We would really appreciate your feedback at WordPress.org!
12 September, 2018 12:19:16
Saltheart
Topics: 4
Messages: 8
Worked that time!
Cheers!